Customer Support Technician
Company: VirtualVocations
Location: Dayton
Posted on: November 6, 2024
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Job Description:
A company is looking for a Customer Support Technician to
provide technical support and customer service.
Key Responsibilities
Resolve technical issues for customers via phone, email, and
messenger
Document and troubleshoot product issues using internal tools
Stay updated on new product features and assist with
cross-functional issues
Required Qualifications
Experience in customer-facing service roles, such as retail or
online support
Ability to learn and adapt quickly to new technologies
Familiarity with tools like Slack, Intercom, and Google Docs
Willingness to work weekend shifts
Knowledge of email deliverability and DNS is a plus
Keywords: VirtualVocations, Columbus , Customer Support Technician, Professions , Dayton, Ohio
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