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Client Relations Specialist

Company: VirtualVocations
Location: Columbus
Posted on: February 12, 2025

Job Description:

A company is looking for a Client Relations Specialist I to serve as the first point of contact for certification applicants.



Key Responsibilities

Provide Tier 1 technical support and assist clients with the certification process
Deliver professional responses to inquiries and help clients maximize their certification benefits
Utilize CRM tools to manage client requests and ensure compliance with standard operating procedures


Required Qualifications

Experience using Salesforce and other cloud-based solutions
Experience in a customer support role interacting with clients
Proven ability to manage a high volume of time-sensitive client requests
Strong organizational skills and efficiency in task management
Adept at basic internet research and data entry

Keywords: VirtualVocations, Columbus , Client Relations Specialist, Other , Columbus, Ohio

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