Customer Success Representative

Company: VirtualVocations
Location: Dayton
Posted on: November 6, 2024

Job Description:

A company is looking for a Customer Success Representative focused on renewals.

Key Responsibilities:

Manage customer renewals to ensure high retention rates
Serve as a trusted advisor to clients on ERP solutions
Identify upsell opportunities and address customer concerns

Qualifications:

Proven experience in customer success or account management with a focus on renewals
Expertise in ERP systems, preferably Sage Intacct, Sage 100, Sage 300, or Acumatica
Ability to work independently in a remote environment
Customer-focused with a proactive approach

Keywords: VirtualVocations, Columbus , Customer Success Representative, Other , Dayton, Ohio

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